Delivery and after-sales support
Understand the planned delivery process and support scope before deciding whether a service meets your needs.
Public information only. Registration, checking, purchasing and appeal sessions are not available yet. Live products and transaction rules will be published before launch.
Delivery records
We plan to deliver account email addresses and initial passwords through customer orders and in-site delivery records, with CSV downloads for each fixed delivery batch. Replacements will have separate records without changing the original batch. Real accounts and orders are not available on this public website.
Verifying first-sign-in problems
Basic coverage is planned for first-sign-in problems. Assessment depends on the order, actual page messages and supplier verification; viewing credentials alone does not prove a successful sign-in. Claim deadlines and evidence requirements will be published before launch.
Replacement after confirmation
For eligible, confirmed problems, we plan to provide a replacement account within 24 hours. A suspension occurring after a customer changes the password is outside basic first-sign-in coverage. The published launch rules will define the detailed scope and exception handling.
Appeal assistance is separate
Appeal assistance is not open and does not guarantee reinstatement. One free appeal within 30 days of purchase remains a proposal under evaluation, not an issued or purchasable entitlement.